FAQ

Brand: Ferqino

Operating company: Hubei Honggaoyue Network Technology Co., Ltd. / 湖北鸿高悦网络科技有限公司

Business address and fulfillment origin: Room A2313, 23rd Floor, Zhongbai Office Building, No. 126 Xingshun Road, Wujiashan Subdistrict, Dongxihu District, Wuhan, Hubei, China / 湖北省武汉市东西湖区吴家山街道兴顺路126号中百写字楼23层A2313号

Customer support: service@Ferqino.com

Customer service hours: Monday-Friday, 9:00 AM-6:00 PM China Standard Time (UTC+8)

How long does shipping take?

Orders are processed within 1-3 business days. Standard delivery usually takes 5-8 business days after dispatch.

How much is shipping?

Standard shipping is $5.99. Free standard shipping is available on orders over $45.

Can I return my order?

Eligible returns may be requested within 30 calendar days of delivery. Please review our Return & Refund Policy before sending any item back.

Do products guarantee better sleep?

No. Ferqino products are comfort and organization accessories. They are not health products and do not promise sleep results.